Helping Banks to Transform from Transaction-centric to Customer-centric Organizations
VeriPark’s Branch Automation Solution VeriBranch provides a unified frontend, that empowers branch staff to transform themselves into universal bankers while supporting contactless customer journeys in the digital branches.
VeriBranch gives banks all the tools to transform their branches into high-value sales centers. It leverages technology to empower branch staff and deliver unparalleled customer satisfaction. The solution enables bank employees and technology to work together, with the right information at their fingertips to execute transactions.
VeriBranch directly connects to back-office customer systems enabling banks to streamline business processes. With this solution, banks can provide their branch staff with the necessary infrastructure and tools to make sure they are equipped with everything they need in a remote work environment. Bank tellers can execute efficient transactions, such as loan origination, account origination and transfers from a single user interface. Relationship Managers and advisors can engage customers and provide personalized financial planning services whether they work at the branch or at their remote work stations.
DECREASE Turnaround Time
ELIMINATE Paper-based Processes
INCREASE Cross-Sell & Upsell
DECREASE Error & Return Rates
IMPROVE Data Quality
BOOST Operational Efficiency
REDUCE LOB Applications
ENHANCE Employee Experience
Conventional Branch | Turning Tellers into Sellers
With its Unified Front End, providing a quick and easy look-up of customer account information, VeriBranch empowers bank tellers, sellers and advisors to efficiently execute transactions such as loan origination, account origination, financial planning and transfers thereby becoming high value sales centres.
Digital Branch | Creating the Branch of the Future
VeriPark’s Digital Branch Solution ensures that customer experience is at the heart of branch operations, instead of low-value transactions. The solution enables banks to provide a true omni-channel experience with the right mix between a physical branch and advanced technology. These include self-service kiosks, consolidated user interfaces through unified front-end services, video teller machines and interactive digital walls. By using value-added digital banking technology, banks can create authenticated, frictionless customer journeys and turn traditional branches to technologically fully equipped branches.
Branch Teller
Inquiries, Transfers, Payments, Cash Handling, Branch Operations
Branch Seller
Digital Customer Enrolment, Servicing, Account Origination, Loan Origination
Branch Advisor
Wealth Management, Financial Planning, Advisory Services4-
Universal Banker
Teller / Seller Services, Inquiries, Transactions, Services, New Accounts, Loan Applications
Self-service
Transfers / Payments, Accounts / Cards, Multiple Transfers At Once, Virtual Greeter
Assisted Service
m-CSR / Meeter & Greeter, Data Quality Check, Account and Card Transactions, Transfers